- It is the responsibility of the customer to ensure their address is correct and accurately provided to us upon ordering.
- Orders are dispatched within 1-2 business days (if out of stock it may take up to 10 days) after the payment has been received.
- Orders within Lithuania are shipped. We dispach our products from Klaipėda, Lithuania.
- We are delivering all orders worldwide. The price depends on the country and weight.
- Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. Delivery time in Lithuania 1-2 business days, EU – 5-10 business days, other destinations 12-17 business days. If you are concerned about delivery timeframes please contact postal service with the tracking number provided for more information.
- Babycasual.com cannot be held responsible for lost or damaged shipments.
- In the event that your package is returned to Babycasual.com for any reason such as incorrect address, non payment of duties will be charged to the customer as well as any return mail fees incurred. A refund or redelivery will be arranged based on individual circumstance. If a refund is provided the amount refunded will be less the original postage charge and admin fee. If the customer requests a redelivery a new shipping charge will apply. Babycasual.com reserves the right to refuse redelivery based on probability of arrival in certain circumstances.
- If you require an express international service please contact us by e-mail firstname.lastname@example.org and we will be happy to arrange this for you.
- All custom duties, taxes and fees are the sole responsibility of the customer. Please contact your local post office facility for further information concerning custom duties or fees. Babycasual.com does not accept any responsibility for any duty, tax or other import costs on international orders.